#82112 Registering The Key via API key failed

Landing Forums The Ken WordPress Theme Registering The Key via API key failed

Viewing 6 posts - 1 through 6 (of 6 total)
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  • Dominik Ivanský

    Hello,

    I’ve bought your theme The Ken. I wanted to register for the theme. I generate the API key on your website, paste the API key to the field in WordPress but nothing happens. Can you give me some advise how to continue? Thank You.

    Amir Rather Support Team

    Hello There,

    This may be because you’re using an older version of the Theme https://themes.artbees.net/support/ken/release-notes/

    I suggest you try updating with one of these two methods:

    via WordPress dashboard
    or
    via an FTP client.

    Both are described here: https://themes.artbees.net/docs/updating-ken-theme/

    Please take full site backup before updating.

    You can download the v4.3 zip here https://themes.artbees.net/dashboard/releases/

    Looking forward to your response 🙂

    Regards

    Dominik Ivanský

    I have the version 4.3.0 of The Ken. I updated everything I could, and still nothing.

    Amir Rather Support Team

    I installed the Enable jQuery Migrate Helper plugin on your site and was able to register it.

    Regards

    Dominik Ivanský

    Thanks for your fast reaction and solution!

    Have a nice day!

    Amir Rather Support Team

    You too, cheers 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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