#134043 Registraion not working on wordpress installation

Landing Forums JupiterX WordPress Theme Registraion not working on wordpress installation

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  • ps.dziine-528c8bcd

    Hi there,

     

    Just purchased jupiter x to update on my website but the registration is not working.

     

    Domain: http://www.shootmelisboa.com

    Purchase code: ebecb984-6b1f-4529-8c9e-<wbr />a29e18f858f0

     

    Thank you

    Amir Rather Support Team

    Could you please send over your administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.

    ps.dziine-528c8bcd

    I will need an email to create a user on the wordepress could you send that here

     

    Nodari Support Team

    Hi there

    Just use your Email address, we need it for temporary access.

    Regards

    Private
    ps.dziine-528c8bcd
    This reply has been marked as private.
    Nodari Support Team

    Hi there

    Thanks for sharing access details

    I see you are using a very old version of theme 1.1 can you please update it? there is a chance the old version of the theme cant register the API key if you install the new version it should work if you allow me to update the theme (if it’s customized please save all your changes) I will do this job for you

    Regards

    Private
    ps.dziine-528c8bcd
    This reply has been marked as private.
    Private
    Nodari Support Team
    This reply has been marked as private.
    ps.dziine-528c8bcd

    Hi there,

     

    Yes, It has been updated to the new one now!

     

    Thank you so much for amazing support!

    Alexander Hutsol Support Team

    Hello,

    You are welcome ūüôā

    Feel free to create a new topic if you have any other questions.

     

    Regards.

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