#79578 Required Plugins Aren’t Updating

Landing Forums Jupiter WordPress Theme Required Plugins Aren’t Updating

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  • Erikka Hedberg

    Hello, the plugins LayerSlider WP and Master Slider Pro aren’t updating – they ask to be purchased separately and so cause my site to breakdown if I don’t purchase. There has to be a way for the site to operate with this theme without paying extra for plugins. I have also tried to update the them through the Jupiter Control Panel (it tells me that there are a number of updates available, but when I click on update, nothing happens. And, in the Appearance section, it shows there are no updates available.

    Amir Rather Support Team

    First, you need to update the Theme, I suggest you try updating with one of these two methods:

    via WordPress dashboard
    or
    via an FTP client.

    Both are described here: https://themes.artbees.net/docs/updating-theme-child-theme/

    Please take full site backup before updating.

    You can download the v6.7.0 zip here https://themes.artbees.net/dashboard/releases/

    Looking forward to your response 🙂

    Regards

    Erikka Hedberg

    Hello, thank you for this info. I have attempted to update the theme from the dashboard a number of times, however, it does not take any action – when I click the green update button, it just scrolls to the top of the page.

    Also, I cannot tell if I’m using a child-theme or the main theme, so not sure that FTP update is the correct way to go?

    Regardless, after I click the update button, when I try to go anywhere else in my WP CMS, I get the error messages attached. And, it’s still telling me that I need to update the 3 plugins that came in the theme.

    Amir Rather Support Team

    Hi There

    The method via WordPress dashboard is not clicking on the Update button, that’s called an automatic update, it won’t work for you since the installed version is very old.

    Updating via WordPress dashboard is when you upload the new version directly in Appearance > Themes > Add New > Upload and replace the currently installed version, it is complately safe.

    I would’ve done this myself but I could’nt login https://prnt.sc/ui0z67

    Also, You can download the v6.7.0 zip here https://themes.artbees.net/dashboard/releases/

    Regards

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