#115911 Sections and Templates Not Opening

Landing Forums JupiterX WordPress Theme Sections and Templates Not Opening

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  • Michelle Verlaine

    Hello!

    I have just added three new draft pages (Marketing, WordPress Website Design) . In all of these new pages, I am unable to add a section or a template. On all other published and draft pages, I am able to do so. See here: http://prntscr.com/11kvhkk on this page: https://marvelousmeemee.com/marketing (draft).

    FYI: This problem coincides with the fact that I did accidentally delete a few page templates and actual pages before creating these new unpublished pages. After that is when this problem occurred. Those templates and pages have since been restored but the problem as described above persists. I cleared cache, and logged out. No new plugins. Still happening.

    Is this a problem at the server level? I tried increasing the memory (don’t think this is an issue) still the problem persists. Here is a snapshot of the site’s PHP configuration: http://prntscr.com/11kw6jg .

    What am I doing wrong?

    Thanks!

    Michelle

    Alexander Hutsol Support Team

    Hello,

    You are not able to click on the mentioned buttons, because the section with the buttons is hidden behind the header section as shown on the screenshot https://prnt.sc/11p1n1v

    It may happen when the Overlap Content option is enabled and the page doesn’t have the content. In you case, to be able to add new sections or template on a page, just disable the Overlap Content option temporary in Theme Styles > Header https://prnt.sc/11p1xwv . After that open the page to edit with Elementor.

     

    Regards.

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