#137539 sending mail not working (Form)
cloprevost-f3422913 1 month, 2 weeks ago
On my website, the Form Jupiter X isn’t working anymore. It was ok, using classic service, no smtp mail.
Same on another website using the same Form.
Could you help me please ?Nodari Support Team 1 month, 2 weeks ago
Sorry about that, there might be one or two things to verify and check,
1. Are you using domain mail? [email protected] if yes, can you please try mails like @gmail.com @hotmail.com ?
2. reach out to your hosting support and let them know about this problem, they may check why the send mail function is not working and probably can offer a fix for this problem
3. you can check this article too: https://themes.artbees.net/docs/i-dont-receive-any-email-what-should-i-do/
4. The last thing, if the form is still not working you may need to configure SMTP service on your installation, we have these steps explained in this documentation: https://themes.artbees.net/docs/configuring-smtp-plugin/ please try it and let me know the results
Sadly I don’t have URL of your website to check them for you
ThanksPrivatecloprevost-f3422913 1 month, 2 weeks agoThis reply has been marked as private.PrivateNodari Support Team 1 month, 2 weeks agoThis reply has been marked as private.