#51484 Shop cart doesn’t work on home page ? Clicking does nothing.
WPDev 2020 2 years, 5 months ago
cghmsoft.com, cart icon doesn’t do anything on click. It works on an ecommerce page, but it should work everywhere?Amir Rather Support Team 2 years, 5 months ago
Could you please send over your administrative WordPress access(in private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.David S. 2 years, 5 months ago
I am having a similar issue, since the last Jupiter X update, I’m not able to get to the cart. I’m using the Raven shopping cart with the jupiterx-cart-quick-view.
On mobile I don’t have this problem since it’s only a link.
It seems like the JS is not changing the right value to 0 on click. Could you have a look? My website is the following:
Thank youPrivateWPDev 2020 2 years, 5 months agoThis reply has been marked as private.Tatyana Hutsol Support Team 2 years, 4 months ago
Unfortunately my IP address is dynamic. Can you open access temporarily?
I found that cart icon works on other pages except of the Home https://take.ms/tNg76 .
Could you please check other pages?
Regards.Tatyana Hutsol Support Team 2 years, 4 months ago
Please provide FTP and WP Dashboard credentials in the private reply to investigate the issue.
Regards.PrivateWPDev 2020 2 years, 4 months agoThis reply has been marked as private.PrivateTatyana Hutsol Support Team 2 years, 4 months agoThis reply has been marked as private.PrivateWPDev 2020 2 years, 3 months agoThis reply has been marked as private.WPDev 2020 2 years, 3 months ago
We upgraded plugins / theme and it regenerated elementor CSS and it appears to be working partially now on the home page. Clicking the cart button opens it, but clicking the arror/close button generates this error:
Uncaught TypeError: t(…).alterClass is not a function
at HTMLButtonElement.<anonymous> (frontend.min.js?ver=1.18.0:1)
at HTMLDocument.dispatch (jquery.js?ver=1.12.4-wp:3)
at HTMLDocument.r.handle (jquery.js?ver=1.12.4-wp:3)
So better, but still not 100% functional.Tatyana Hutsol Support Team 2 years, 3 months ago
That error was reported to our developers as it is a bug and they will fix it in the next theme update.
Please take our apologies.
Thank you for understanding.