#107480 Site crashes down after upgrading JupiterX-core plugin
Mariana Coloccini 2 weeks, 1 day ago
I’ve upgraded my wordpress version to the latest one and also JupiterX version, but when I upgraded JupiterX-core plugin my site crashed down with this error:
<b>Fatal error</b>: Uncaught Error: Call to undefined function jupiterx_upgrade_link() in /home/***/public_html/wp-content/plugins/jupiterx-core/includes/customizer/settings/pro/popup.php:17 Stack trace: #0 /home/***/public_html/wp-content/plugins/jupiterx-core/includes/customizer/settings/settings.php(82): require_once() #1 /home/***/public_html/wp-content/plugins/jupiterx-core/includes/customizer/functions.php(52): require_once(‘/home/***/…’) #2 /home/***/public_html/wp-includes/class-wp-hook.php(288): jupiterx_core_customizer_include(”) #3 /home/***/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #4 /home/***/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/***/public_html/wp-settings.php(523): do_action(‘init’) #6 /home/***/public_html/wp-config.php(92): require_once(‘/home/***/…’) #7 /home/***/public_html/wp-load.php(37): require_once(‘/home/***/…’) #8 /home/***/public_html/wp-blog-header.ph in <b>/home/***/public_html/wp-content/plugins/jupiterx-core/includes/customizer/settings/pro/popup.php</b> on line <b>17</b>
Can you please help me? I’ve tried restoring some backups but the error persists.
Hope to hear from you soon.
Amir Rather Support Team 2 weeks ago
- This topic was modified 2 weeks ago by Amir Rather.
Could you please provide the FTP details(in a private reply) so that we can check the error logs for any error and try to provide a solution?
Waiting for your reply.PrivateMariana Coloccini 1 week, 4 days agoThis reply has been marked as private.Alexander Hutsol Support Team 1 week, 4 days ago
I’ve updated the Jupiter X Core plugin on your site.
Please clear the cache and check the site now.
Regards.Mariana Coloccini 1 week, 3 days ago
Thank you. I’ve seen the plugin now to its latest version.
The site is showing alright too.
MarianaAmir Rather Support Team 1 week, 3 days ago
Glad to hear that.
You’re most welcome 🙂