#107970 Site doesnt work after theme update: require_once failed

Landing Forums JupiterX WordPress Theme Site doesnt work after theme update: require_once failed

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  • AwordpressUser AwordpressUser

    Hey guys,

    i updated the jupiter theme to the latest version today and after that my site crashed and since it doesnt work anymore. I get this error: http://prntscr.com/104ts5a

    Is this even being tested before the initial release? There should be no problem with updating  the theme versions.
    Hope you can help me fix this issue!

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    AwordpressUser AwordpressUser
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    AwordpressUser AwordpressUser
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    AwordpressUser AwordpressUser
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    Alexander Hutsol Support Team

    Hello,

    Have you updated the theme automatically via the Jupiter X > Control Panel > Updates section? Please specify.

    Thank you.

     

    Regards.

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    AwordpressUser AwordpressUser
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    Danish Iqbal Support Team

    Hello,

     

    As per the Fatal error, the child theme’s functions.php file was trying to include a file that was missing in the main theme.

    My best guess is that when you were uploading the files manually, the upload was still in process and that is why the child theme could not find a file and hence the Fatal error: no such file found.

     

    Regards.

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