Site doesn’t work since updating to latest Ken Version and WordPress Version

[James T]

Hi,

Ever since updgrading to the Ken 4.2 and the latest WordPress version my site has ceased to work. It appears as though it isn’t reading the shortcode.

Thank you,

JimmyT

[Alexander Hutsol]

Hello,

Please provide us with FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.

Thank you.

Regards.

[James T]

This reply has been marked as private.

[James T]

I’ve provided the FTP details, please let me know if I am missing anything – my site is still down 🙁

[Alexander Hutsol]

Hello,

Thank you for the provided information.

I’ve re-uploaded theme files and updated the WPBakery Page Builder (Modified Version) plugin to the latest available version.

Please clear the browser cache and check the site now.

 

Regards.

[James T]

Thank you so much! It’s working again 🙂

[Danish Iqbal]

You’re welcome 🙂 Glad we could help.

 

Regards.

[James T]

Sorry – just another issue has arisen!

The Team Members on this page: http://seaa.com.au/about-us/team/

Aren’t loading their respective pictures – only one members image appears.

[Danish Iqbal]

Hello James,

 

The issue is happening because of WordPress 5.5 which removed the default support for jQuery Migrate.

To fix the issue, for now, I installed this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ which is released by the WordPress team itself to address the WP 5.5 issues.

Please check the site and let me know if you face any more issues.

 

Regards.

[Author]

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