#136685 Site logo dropping on mobile & tablet
garethjramsden7-361ba1eb 1 month, 3 weeks ago
Whenever I view my site in mobile or tablet, I am seeing the site logo missing. It is there on Desktop, but even when I add it back in and save it, it drops again on mobile & tablet. What is happening please?
Many thanks.Alexander Hutsol Support Team 1 month, 3 weeks ago
Please provide us with wp-admin login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.
Regards.Privategarethjramsden7-361ba1eb 1 month, 3 weeks agoThis reply has been marked as private.Amir Rather Support Team 1 month, 3 weeks ago
It’s actually a bug and will be fixed in the next version of the theme. For now, try and use the Custom Logo option in the Site Logo Widget inside the Elementor Header Template.
Bestsm.krsmanovic-178a2759 1 month, 3 weeks ago
I have the same issue 🙁
thanks!Amir Rather Support Team 1 month, 3 weeks ago
Did you try the Custom Logo Option in the Site Logo Widget?
Regardsgarethjramsden7-361ba1eb 1 month, 2 weeks ago
Yes it didn’t work as it wouldn’t let me change the image from the site logo, so it hasn’t worked. Do you have another workaround please?
Thanks.Amir Rather Support Team 1 month, 2 weeks ago
If this https://take.ms/c8Aol doesn’t work for you, Could you please send over your site URL and administrative WordPress access(in a private reply) so we can check what might be going on in the backend?garethjramsden7-361ba1eb 1 month, 2 weeks ago
Thank you Amir. I shall have a go with this in a couple of hours and let you know the outcome.
Thanks again.Amir Rather Support Team 1 month, 2 weeks ago
ok sure.Privategarethjramsden7-361ba1eb 1 month, 2 weeks agoThis reply has been marked as private.Amir Rather Support Team 1 month, 2 weeks ago
On your header the Elementor Pro Logo widget is used, the Jupiter X Logo widget is this https://themes.artbees.net/docs/site-logo-element/
RegardsPrivategarethjramsden7-361ba1eb 1 month, 2 weeks agoThis reply has been marked as private.