#126980 Some media doesn’t display on website
Miron Yumanau 2 months, 3 weeks ago
Some media doesn’t display on the website. Only admin can see but users can’t. How can I fix it?Tatyana Hutsol Support Team 2 months, 3 weeks ago
You’re using too old theme version.
You need to update Jupiter to 6.9.0 version.
At first deactivate WPBakery plugin and update Jupiter:
https://themes.artbees.net/docs/updating-theme-child-theme/ (read the part “Updating theme via FTP”)
How to get Jupiter 6 archive, read here:
Then install Jupiter Donut and Jupiter Core plugins via Jupiter > Control Panel > Required Plugins.
Then activate WPBakery plugin and update it via Jupiter > Control Panel > Required Plugins.
Let us know the result.
Thank you.Miron Yumanau 2 months, 3 weeks ago
ok, I did but it is the same issueMiron Yumanau 2 months, 3 weeks ago
Could you check website? it didn’t help