#134627 Template does not want to be installed.
pamelammusgrove-273140f2 1 month ago
On Jupiter X I am trying to install the template: https://jupiterx.artbees.net/agency/ but it can’t be installed.
It comes to importing content segments and stopping.
Any other template can be installed but this one won’t.
I am send to you screenshot in attuchment.
Waiting for your response.Alexander Hutsol Support Team 1 month ago
Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.
Regards.Privatepamelammusgrove-273140f2 1 month agoThis reply has been marked as private.Nodari Support Team 1 month ago
Ok, please try again, this time, before starting template installation deactivate all unnecessary plugins, you may only leave plugins required by the theme, during the template installation plugins will be activated automatically if they are required by the template.
There were 19 active plugins and they were consuming some memory from the hosting, that was the reason why the installation was not finished