#78206 Template problem after installation

Landing Forums JupiterX WordPress Theme Template problem after installation

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  • william28186-a8d6a727

    Hello,

    I have problems with some demo templates, I would like to use the “Health coach” template. After installation the site is not displayed correctly, I attach images.

    I tried other templates where I’ve finded into the same problem:
    – Dance academy
    – Adventure

    I have tried in a local installation and also in a hosting in Siteground.

    How can I solve?

    Best Regards

    william28186-a8d6a727
    Alexander Hutsol Support Team

    Hello,

    Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.

     

    Thank you.

    Regards.

    Private
    william28186-a8d6a727
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello,

    Thank you for the provided information.

    I’ve rolled back Elementor to version 2.9.9 in Elementor > Tools > Version Control and then imported the requested template.

    Please clear the browser cache and check the site now.

     

    Regards.

    william28186-a8d6a727

    Hi Alexander,

    I confirm. Now the problem is solved.

    Thank you very much

    Regards

    Alexander Hutsol Support Team

    Hello,

    You are welcome.

    Feel free to create a new topic if you have any other questions.

     

    Regards.

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