#78206 Template problem after installation
william28186-a8d6a727 1 month ago
I have problems with some demo templates, I would like to use the “Health coach” template. After installation the site is not displayed correctly, I attach images.
I tried other templates where I’ve finded into the same problem:
– Dance academy
I have tried in a local installation and also in a hosting in Siteground.
How can I solve?
Best RegardsAlexander Hutsol Support Team 1 month ago
Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.
Regards.Privatewilliam28186-a8d6a727 1 month agoThis reply has been marked as private.Alexander Hutsol Support Team 1 month ago
Thank you for the provided information.
I’ve rolled back Elementor to version 2.9.9 in Elementor > Tools > Version Control and then imported the requested template.
Please clear the browser cache and check the site now.
Regards.william28186-a8d6a727 1 month ago
I confirm. Now the problem is solved.
Thank you very much
RegardsAlexander Hutsol Support Team 1 month ago
You are welcome.
Feel free to create a new topic if you have any other questions.