#77341 Template tab not working

Landing Forums JupiterX WordPress Theme Template tab not working

Viewing 8 posts - 1 through 8 (of 8 total)
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  • Alex Belan

    The template tab in Jupiter control panel is not working… I click on it and nothing happens just greys out the entire page… I am trying to import the Nutrition Coach template.

    Private
    Amir Rather Support Team
    This reply has been marked as private.
    Alex Belan

    Both zip archive and opcache are now enabled – templates tab still not working…

    Nodari Support Team

    Hello Alex

    You have error 500 in the admin panel, check this screenshot: https://prnt.sc/u3upog to fix this please follow step by step instruction form this page and let me know if it worked: https://www.wpbeginner.com/wp-tutorials/how-to-fix-failed-to-load-resource-error-in-wordpress/
    Please note, this problem is not caused by the theme, you may have a similar problem on another side of your dashboard or frontend

    Let me know if you fix it

    Alex Belan

    I simply re-installed the theme and now it’s working – you guys should try that next time before trying any fixes.

    Mohsin Al-Rabieai Support Team

    So sorry for the inconvenience and thanks for letting us know. Just please tell me, should I close this ticket or you still need assistant on it?

    Bests

    Alex Belan

    You can close it. Thank you!

    Mohsin Al-Rabieai Support Team

    Thanks for letting me know 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
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