#135924 The images disappear a

Landing Forums JupiterX WordPress Theme The images disappear a

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  • sbrenlla-16c09542

    I am working on the home of the element, I save the changes, I preview and I see everything fine. After a while the images are no longer visible.
    That could be happening?


    Another issue is that the mobile version lets me scroll to the right and I wanted to block that. How can it be done?

    Mohsin Al-Rabieai Support Team

    Hi there,

    The height of the slider on the homepage needed to be specified. I settled that and the issue is resolved now. Not specifying the height value causes a JS error on the page that’s why the images were not visible.

    Regarding the horizontal scroll, after fixing the first issue, I couldn’t see the horizontal scroll anymore. Can you please check and let me know?



    Now it seems that everything is fine.
    Thank you

    Alexander Hutsol Support Team


    You are welcome.

    Feel free to create a new topic if you have any other questions.


    This reply has been marked as private.
    Mohsin Al-Rabieai Support Team

    You need to set the size of the height and width in tablet and mobile screens as well. That’s the problem.

    <span class="Y2IQFc" lang="en">Okay. I did not know that it had to be changed on all devices. Thank you</span>
    Nodari Support Team

    Hi there

    Yes, that the current issue with the JetSlider, I hope they will fix it in future updates 🙂

    I will mark this case as a resolved for now, feel free to contact us again


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