#135924 The images disappear a

Landing Forums JupiterX WordPress Theme The images disappear a

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  • sbrenlla-16c09542

    Hello.
    I am working on the home of the element, I save the changes, I preview and I see everything fine. After a while the images are no longer visible.
    That could be happening?

     

    Another issue is that the mobile version lets me scroll to the right and I wanted to block that. How can it be done?
    Thanks

    Mohsin Al-Rabieai Support Team

    Hi there,

    The height of the slider on the homepage needed to be specified. I settled that and the issue is resolved now. Not specifying the height value causes a JS error on the page that’s why the images were not visible.

    Regarding the horizontal scroll, after fixing the first issue, I couldn’t see the horizontal scroll anymore. Can you please check and let me know?

    Bests

    sbrenlla-16c09542

    Hello.
    Now it seems that everything is fine.
    Thank you

    Alexander Hutsol Support Team

    Hello,

    You are welcome.

    Feel free to create a new topic if you have any other questions.

    Regards.

    Private
    sbrenlla-16c09542
    This reply has been marked as private.
    Mohsin Al-Rabieai Support Team

    You need to set the size of the height and width in tablet and mobile screens as well. That’s the problem.

    sbrenlla-16c09542
    <span class="Y2IQFc" lang="en">Okay. I did not know that it had to be changed on all devices. Thank you</span>
    Nodari Support Team

    Hi there

    Yes, that the current issue with the JetSlider, I hope they will fix it in future updates 🙂

    I will mark this case as a resolved for now, feel free to contact us again

    Regards

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