#81190 The site does not open and can not edit with wpbakery
Bora Küçükyılmaz 2 weeks, 5 days ago
Yesterday I updated my site http://www.zeplinpub.com
After the edit it starts to show nothing, a whole white page…
I assume that this is a conflict between the Ken and wpbakery… Because when i switch templates wpbakery works and i can see the codes and menu etc.
This is kind a urgent, because our restaurant’s menu is on the web page.
I’ll be glad if you can helpAmir Rather Support Team 2 weeks, 5 days ago
Could you please provide the FTP details so that we can check the error logs for any error and try to provide a solution.
Waiting for your reply.PrivateBora Küçükyılmaz 2 weeks, 3 days agoThis reply has been marked as private.Danish Iqbal Support Team 2 weeks, 1 day ago
The issue is happening because of WP 5 which removed default support for jQuery migrate.
To fix this, I installed the jQuery Migrate Helper plugin and the site is showing the content.
Though the theme is still not at the latest version. Please update the theme or please allow me to update the theme for you.
Also, please check the whole site and let me know if you see any other issue.
Regards.Bora Küçükyılmaz 2 weeks, 1 day ago
Thanks for your help. I’ll be glad if you can update the theme.
With kind regars.