#104903 Theme search.
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CLEMENT GOHEREL 1 month ago
Hello,
I have just installed your theme and I want to resume the layout of this site can you tell me which theme I need to install.
Best regardsDanish Iqbal Support Team 1 month agoHello,
Unfortunately, it’s not possible to tell which exact template the site is using by looking at the frontend. It needs to be checked in the Jupiter control panel of the site. To me, it looks like the site is custom designed rather than having used a pre-made template.
You can may be check the templates that we provide and use the one that suits you better.
Regards.
CLEMENT GOHEREL 1 month agoOkay, thanks, that’s what I was thinking.
Just for info all your template uses elementor ?
Alexander Hutsol Support Team 1 month agoHello,
All templates in Jupiter X use Elementor, but in Jupiter 6, the templates are built with WPBakery editor.
Regards.
Danish Iqbal Support Team 1 week, 5 days agoHello Clement,
I checked the video on iPhone 12 / Safari and the video seems to autoplay fine. Did you fix it or are you still facing the issue?
If you are still facing the issue, could you please tell me on which exact mobile and browser are you checking it on?
Regards.
CLEMENT GOHEREL 1 week, 5 days ago<div class=”lmt__inner_textarea_container” title=”Cliquez sur un mot pour voir les autres traductions possibles”>
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<div class=”lmt__textarea_base_style”>Hello thank you for your feedback</div>
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<div class=”lmt__textarea_base_style”>yes I went through revolution slider but this solution suits me less.</div>
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<div class=”lmt__textarea_base_style”>I just put back the Edge slider now. And I’m on iPhone 11 Safari even with chrome and nothing is displayed.</div>
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<div>Can you do a check ?</div>
<div class=”lmt__inner_textarea_container” title=”Cliquez sur un mot pour voir les autres traductions possibles”>
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<div>Regards.</div>
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<div></div>CLEMENT GOHEREL 1 week, 5 days agoHello thank you for your feedback.
Yes i went through revolution slider but this solution suits me less.
I just put back the Edge slider now. And I’m on iPhone 11 Safari even with chrome and nothing is displayed.
Can you do a check ?
Regards.
Danish Iqbal Support Team 1 week, 5 days agoHello Clement,
Okay, I see the issue and this is happening because the Jupiter theme by default removes the video from the mobile for the performance issue.
To override this, you can follow my solution here https://themes.artbees.net/forums/topic/autoplay-video-background-mobile/#post-71580 and in your case, the file name will be core-scripts.6.8.0.js
That said, if you face any issues or if you won’t be able to set it correctly, please share the FTP details with me and I will do it myself.
Regards.
CLEMENT GOHEREL 1 week, 5 days ago<p class=”p1″><span class=”s1″>Thank you I did add the line in the CSS but for the file I don’t have the same yet I don’t see any updates.</span></p>
<p class=”p1″><span class=”s1″>And I can’t find the lines you give<span class=”Apple-converted-space”> </span></span><span class=”s1″>line 7658</span></p>
<p class=”p1″><span class=”s1″>I have: core-scripts.6.8.0.js not core-scripts.6.5.4.js</span></p>
Regards.CLEMENT GOHEREL 1 week, 5 days ago/* Remove video section when on mobile
/* ——————————————————————–
(function($) {
if ( MK.utils.isMobile() ) {
$(‘.mk-section-video video’).remove();
}
}(jQuery));*/it’s OK like this ?
Danish Iqbal Support Team 1 week, 4 days agoHello Clement,
I tried to log in but it says incorrect details:
Status: Connection established, waiting for welcome message…
Status: Insecure server, it does not support FTP over TLS.
Command: USER *******
Response: 331 Password required for ********
Command: PASS ********************
Response: 530 Login incorrect.
Error: Critical error: Could not connect to serverPlease share the correct FTP details.
Also, please share the WP Login details.
Regards.
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This reply was modified 1 week, 4 days ago by
Danish Iqbal.
Danish Iqbal Support Team 1 week, 4 days agoOkay, it worked using sftp.
Can you please share the WP Login details?
Regards.
Danish Iqbal Support Team 1 week, 4 days agoHello Clement,
Apparently, it required a change in the CSS. The new CSS that I added now is:
@media only screen and (max-width: 1024px) and (min-device-width: 320px){ div.mk-section-video{ display: block !important; } div.mk-section-video video{ max-height: 100%; } }
Please check the site and let me know if you need more help.
Regards.
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This reply was modified 1 week, 4 days ago by
Danish Iqbal.
CLEMENT GOHEREL 1 week, 4 days agoSuper thanks a lot I really appreciate it.
Another little tip to make the video automatically launch On mobile?Danish Iqbal Support Team 1 week, 4 days agoYou’re welcome 🙂
Automatically launch? Could you please explain that? Do you mean autoplay? On which phone and browser are you checking it on?
Regards.
Danish Iqbal Support Team 1 week, 4 days agoOkay, the issue is happening because the Safari browser on mobile as well as desktop requires an additional attribute
playsinline
for the HTML video tag to run the video automatically. https://developer.apple.com/documentation/webkit/delivering_video_content_for_safariTo fix this, I added the
playsinline
attribute to the video tag of both Video shortcode and Edge slider shortcode present in the below files respectively:Video shortcode: vc_video.php file present in /wp-content/plugins/jupiter-donut/includes/wpbakery/shortcodes/vc_video
Edge slidr shortcode: mk_edge_slider.php file present in /wp-content/plugins/jupiter-donut/includes/wpbakery/shortcodes/mk_edge_slider
Please check the video and let me know if you need more help.
Regards.
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This reply was modified 1 week, 4 days ago by
Danish Iqbal.
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This reply was modified 1 week, 4 days ago by
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