#134402 Theme update conflict – can’t troubleshoot

Landing Forums Jupiter WordPress Theme Theme update conflict – can’t troubleshoot

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  • Christopher J Galis

    Hi Artbees,

    Trying to update an older Jupter theme to 6.10. I’m currently at version 6.7.

    I’ve tried updating it a few ways – through the Control Panel, through the “Appearance” dashboard, as well as SFTP. All are causing a critical error.

    I’ve also tried deactivating all plugins as well. Wondering if I can get some assistance to see what is going on with my theme update.

    Thanks,

    Chris

    Alexander Hutsol Support Team

    Hello,

    The critical error is caused by customizations in the child theme, so I switched to the parent one to update the theme to the latest version. Please check the site now.

    As for the child theme, you need to review your custom code in the child theme files to fix the issue.

     

    Regards.

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