#132715 Theme won’t let me install core
MLE Webmaster 2 weeks, 3 days ago
I purchased the Jupiter X theme today and I loaded it but it initially registered for mythiclanding.com instead of staging.mythiclanding.com. Then it wouldn’t let me add the purchase code so I went to the artbees site and removed and added manually. So it’s there now but not added to the staging site. When I try to install the core I get “Sorry you are not allowed to access this page” or “an error occurred while downloading the plugin.”Mohsin Al-Rabieai Support Team 2 weeks, 3 days ago
I am not sure why the TGMPA failed to give the privilege to install the plugins on your staging website, but I grabbed the Jupiter X core package manually from this page: https://themes.artbees.net/dashboard/releases/ and installed it through Plugins -> Add new -> Upload, and after that everything is working fine. Can you please check that?
BestsMLE Webmaster 2 weeks, 3 days ago
That worked, I added the API and looks all correct now. Thanks!Amir Rather Support Team 2 weeks, 3 days ago
You’re most welcome 🙂