#137978 There are too many review stars in my review tab, How can I fix it
admin-f9dab26b 9 months, 1 week ago
There are too many review stars in my review tab, How can I fix itMohsin Al-Rabieai Support Team 9 months, 1 week ago
As the first troubleshooting step, please kindly deactivate your third-party plugins one by one and see if that issue is related to any of the third-party plugins. In case the issue persists, please share your WP admin credentials in the next PRIVATE reply so we investigate what is wrong. Thanks.
BestsPrivateMohsin Al-Rabieai Support Team 9 months, 1 week agoThis reply has been marked as private.Privateadmin-f9dab26b 9 months, 1 week agoThis reply has been marked as private.PrivateNodari Support Team 9 months, 1 week agoThis reply has been marked as private.admin-f9dab26b 9 months, 1 week ago
That is because I use theme builder provide by elementor pro, BTW, I prefer to refund my Jupiter X, could you provide your refund link?Nodari Support Team 9 months, 1 week ago
That is so sad to hear, If there is anything else I will be happy to assist.
Here we have refund process documentation, take a look: https://themes.artbees.net/docs/getting-refund/
Regardsadmin-f9dab26b 9 months ago
I already submit refund request to theme forest, but you know what, never mind, just ignore it, I decide to give last one change to my Jupiter X theme. How do cancel refund request ?Nodari Support Team 9 months ago
That’s so cool to hear, thanks 😊
Ok, I will ask my teammate to reject your refund request if it was not accepted yet, if it’s already accepted then you need to contact Envato support to cancel the process.