#138100 “There was a critical error on your website.”
lange-0e88f3a1 1 month ago
“There was a critical error on your website.”
Hello, a client of mine has a critical error since a few days and the site can’t be accessed even in the backend. I have already re-uploaded the current theme as well as all plugins via FTP, restored a backup from 2 weeks ago and EVERY TIME the same error.
What am I doing wrong? Please help me as soon as possible, the customer is slowly making pressure :-/
I have attached the access data, would be great if you can somehow solve the problem soon.
Niklaslange-0e88f3a1 1 month ago
I think i found the failure. I guess it was because PHP 8.0, right?Alexander Hutsol Support Team 1 month ago
It’s hard to say what exactly was wrong. If you solved the issue by changing PHP version, then it was the reason.
Let us know if our further assistance regarding this matter is needed.