#128803 Trying to Upload a template to Word Press

Landing Forums JupiterX WordPress Theme Trying to Upload a template to Word Press

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • Loren Alberts

    Hello Can you please help me upload this Military Template to my Word Press?

     

    https://jupiterx.artbees.net/aitne/about-us/

     

    Thank you

    Amir Rather Support Team

    Please kindly provide WP Login and (in private reply) FTP Login details so we could investigate the issue and try to resolve it.

    Note: Installing a new template will remove all the previous content of your site and add the new content of the template. Please also authorize us to install the template?

    Waiting for your reply 🙂

    Private
    Loren Alberts
    This reply has been marked as private.
    Private
    Loren Alberts
    This reply has been marked as private.
    Nodari Support Team

    Hi Loren

    At this moment we don’t need FTP details, please provide WordPress access details in a PRIVATE message and we will install your demo

    Thanks

    Private
    Loren Alberts
    This reply has been marked as private.
    Nodari Support Team

    Hi Loren

    Thank you for follow up, there are some steps that need to be done before we install the demo
    1. You need to register your theme, right now you are using the free version and you need to convert it to the PRO in order to install the demo you want, Aitne. You need to follow the link on the theme dashboard: https://prnt.sc/1q1bsr6
    2. Your PHP also needs to be upgraded up to version 7.5 or more, if you can’t do this yourself please contact your hosting support
    3. PHP memory also needs to be upgraded, please check this link with more details: https://themes.artbees.net/docs/configuring-server-settings/

    Please note, you can contact your hosting support for 2 and 3 steps, they can be fixed together

    Loren, sorry for gave you these “tasks” but its not possible to process without them

    Waiting for your reply

    Best wishes

    Loren Alberts

    I purchased the Jupiter X back on 8/2/2021

    I attached the email receipt confirmation. You’re telling me I have to purchase it again?

     

    My Envato Market shows that I already have it so I’m a little confused.

    Thanks!

    Nodari Support Team

    Hi Loren

    Of course no, I’m not asking you to purchase it again, I know you already have it purchased 🙂 you just need to register the theme by purchase a code, this doc page contains all the details of this process:

    Let me know if you still have any doubts

    Waiting for your replu

Viewing 9 posts - 1 through 9 (of 9 total)
You must be logged in to reply to this topic.
Login