#94241 Unable to Import template

Landing Forums JupiterX WordPress Theme Unable to Import template

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  • frida.haugland-26e30524

    I’m trying to Import a template, but it stop when it’s halfway thorough every time, see attached image 1. Under Site Health it says I have insufficient PHP memory limit (see attached image 2), I’ve tried adjusting it to 256m, but still don’t see any improvements.

    Alexander Hutsol Support Team

    Hello,

    Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue. Also, specify the template name you want to import.

    Thank you.

    Regards.

    kjgroupconsulting-69d1e9f0

    Unable to import any template in the jupiter x theme

    Nodari Support Team

    Hey there

    kjgroupconsulting, it’s hard to say what is wrong only by the screenshot, could you please provide your access details here in a PRIVATE reply? let us check it please, also, let us know which template you wanted to install

    Thanks

    Nodari Support Team
Viewing 5 posts - 1 through 5 (of 5 total)
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