#129790 Updating Core without Changes to Child Theme

Landing Forums Jupiter WordPress Theme Updating Core without Changes to Child Theme

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  • Andrea Fuller

    Hi! I need to update my core from 6.2.0 to 6.9. 1/2 of the admins on the account are not seeing the WPBakery Plugin view on the pages/posts. When researching the common issue is having the latest version of the theme. However, I have some customization in the Child Theme. If I update the Core of Jupiter will it override that? How do I do this without loosing any customization?

     

    Thanks!

    Alexander Hutsol Support Team

    Hello,

    Would you mind to provide us with FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue?

    Thank you.

    Regards.

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    Andrea Fuller
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    Andrea Fuller
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    Alexander Hutsol Support Team

    Hello,

     

    There is no attachment. Could you please re-send it?

    Regards.

    Private
    Andrea Fuller
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    Mohsin Al-Rabieai Support Team

    Hi Andrea,

    If you are sure that you haven’t made any changes on the parent theme files, simply download the version you want from here:

    and then navigate to Appearance -> Themes -> Add New and upload the package. It will then ask you if you want to replace it with the old theme files. That’s how you can do it safely.

    Bests

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