#138739 Upgrade Jupiter X Version 1.26

Landing Forums JupiterX WordPress Theme Upgrade Jupiter X Version 1.26

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  • Karl Heinz Goller

    Hi support team

    I tried to upgrade Jupiter X V1.25 to V1.26 and got the error message:

    <span style=”color: #ff0000;”>”something went wrong please try again”</span>

    I think that the package files are not available.

    Best Regards
    Karl Heinz Goller

    Alexander Hutsol Support Team

    Hello,

    Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply to check the issue.

    Thank you.

     

    Regards.

    Private
    Karl Heinz Goller
    This reply has been marked as private.
    Amir Rather Support Team

    Hi Karl,

    I updated the Theme with his method https://themes.artbees.net/docs/updating-jupiter-x-theme-via-wordpress-dashboard/

    Please check now.

    Regards

    Private
    Karl Heinz Goller
    This reply has been marked as private.
    Private
    Alexander Hutsol Support Team
    This reply has been marked as private.
    Private
    Karl Heinz Goller
    This reply has been marked as private.
    Mohsin Al-Rabieai Support Team

    Hi Karl,

    I can see that the ticker is working correctly on your homepage. Maybe it’s just a caching issue on your browser. Can you confirm that the issue is resolved after clearing the browser cache or trying a new browser?

    Bests

    Private
    Karl Heinz Goller
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello Karl,

    I tried to log in to your site’s dashboard, but the login details you provided no longer work. Could you please update the wp-admin login information?

    Yes, there are may be issues with Elementor, especially due to experimental settings https://elementor.com/help/elementor-experiments/ .

     

    Regards.

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