#75709 Upgrade or download isn’t working at all.

Landing Forums JupiterX WordPress Theme Upgrade or download isn’t working at all.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • Ben spielben@gmail.com

    Hi,
    In Chrome, I can’t Upgrade nor download the last version of Jupiter.
    When I hit the button Upgrade it simply opens a new tab with same content.
    When I hit the button Download it simply opens a new tab with same content.

    Same behaviour in safari.

    Impossible to download the system status as well.
    I made a Db backup  before attempting to upgrade, but can’t upgrade at all.

    thank you

    Amir Rather Support Team

    I suggest you try updating with one of these two methods:

    via WordPress dashboard
    or
    via an FTP client.

    Both are described here: https://themes.artbees.net/docs/updating-theme-child-theme/

    Please take full site backup before updating.

    You can download the v6.6.0 zip here https://themes.artbees.net/dashboard/releases/

    Looking forward to your response 🙂

    Ben spielben@gmail.com

    Hi Amir,
    thank you for your answer.
    Yes I can do it.
    but my concern is the theme by itself. Why buttons doesn’t work properly?
    There is clearly a bug, not yet sure if it’s a minor one or more concerning.
    so before I update manually I would appreciate to know what is the issue and where does it come from.
    iAm I the only one to experience it…
    Looking forward to your thoughts,
    thank you

Viewing 3 posts - 1 through 3 (of 3 total)
You must be logged in to reply to this topic. Login