#87889 Video events in Google Analytics
Odilon Faustino 1 week, 5 days ago
Hello, let’s see if you can help me.
Both sites play YouTube video. The two sites also generate hits for Google Analytics and Google Analytics 4.
The problem is that website (1) shows video tracking events in Analytics but website (2) does not. The two Analytics accounts are configured identically.
Do you know how to tell me or give me any hint as to why website 2 doesn’t show video events in Google Analytics? Maybe some WordPress settings? Maybe some configuration of the Jupiter X theme?Odilon Faustino 1 week, 4 days ago
What I noticed as a difference, even looking at other sites I manage, are the performance plugins like W3 Total Cache.
On site (1) it is installed but not configured.Nodari Support Team 1 week, 4 days ago
Good morning Odilon
This question has nothing to do with the WordPress, theme, or plugin, definitely, you need to check video settings, most probably they have some extra settings to trigger some events, what I know for sure is that WordPress is not the case here, please research your question in the google documentation or community support for more details
If anything is needed from our side we are here 🙂