#80500 Video Player “Play in Same Place” Issue

Landing Forums Jupiter WordPress Theme Video Player “Play in Same Place” Issue

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  • Emma Tweddle

    Hey there,

    When I create a video with Custom Thumbnail And Lightbox and use ” Open This Video In” Same place – it bugs and does not show video. Can you please advise on how to fix?

    Page: https://www.festivalofthrift.co.uk/live-stream-beta/

    Thanks

    Emma

    Danish Iqbal Support Team

    Hello Emma,

     

    This issue has actually been fixed in the latest release of the theme. Here are the release notes https://themes.artbees.net/support/jupiter/release-notes/

     

    Please update the WordPress, theme and plugins to the latest version.

     

    Regards.

    Emma Tweddle

    Ah great stuff, thanks for this! When I try to do the automatic update it just says: Update package not available – and I cant seem to locate the download on Themeforest either?

    Can you help? Thanks!

    Danish Iqbal Support Team

    Hello Emma,

     

    In that case, you will have to manually update the theme. Please update the theme via WordPress Dashboard.

    Please checkout the “Update theme via WordPress Dashboard” in this article https://themes.artbees.net/docs/updating-theme-child-theme/

     

    Let me know if you require more help.

     

    Regards.

    Emma Tweddle

    Ok so I’ve found the update and I’ve tried to update the theme manually and unfortunately its just giving me this for the homepage when I preview the theme – can you please advise – I have also activated the new WPBakery Page Builder (Modified Version) and Jupiter Donut 

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