#138881 Website crashes after updating JetTabs plugin
tomasz.piotrowski-847eedb4 2 weeks, 5 days ago
As mentioned in the topic, the whole website crashes after updating the JetTabs to 2.1.14 version. Do you maybe have previous version available as a file, so I can reverse the plugin?
I’ve contacted Crocoblocks and they said that there is a newer version available (2.1.15).
MichalAmir Rather Support Team 2 weeks, 5 days ago
Try to reinstall it, (delete the plugin and install it again) also please update the version of PHP above 6.7.
If this has not worked please come back with access details in a PRIVATE reply and we will check the issue.
Regardstomasz.piotrowski-847eedb4 2 weeks, 4 days ago
I’ve reinstalled it from the Jupiter X package, but to make it work I had to update it to the newest version again. The problem reappeared. I’ll just stop using this plugin. It’s necessary for my website.
MichalAlexander Hutsol Support Team 2 weeks, 4 days ago
Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply to check the issue.