#138881 Website crashes after updating JetTabs plugin

Landing Forums JupiterX WordPress Theme Website crashes after updating JetTabs plugin

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  • tomasz.piotrowski-847eedb4

    Hi,

    As mentioned in the topic, the whole website crashes after updating the JetTabs to 2.1.14 version. Do you maybe have previous version available as a file, so I can reverse the plugin?

    I’ve contacted Crocoblocks and they said that there is a newer version available (2.1.15).

    Regards,

    Michal

    Amir Rather Support Team

    Hi there,

    Try to reinstall it, (delete the plugin and install it again) also please update the version of PHP above 6.7.

    If this has not worked please come back with access details in a PRIVATE reply and we will check the issue.

    Regards

    tomasz.piotrowski-847eedb4

    Hi,

    I’ve reinstalled it from the Jupiter X package, but to make it work I had to update it to the newest version again. The problem reappeared. I’ll just stop using this plugin. It’s necessary for my website.

    Regards,

    Michal

    Alexander Hutsol Support Team

    Hello,

    Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply to check the issue.

    Thank you.

    Regards.

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