#81239 website doesn’t work after update

Landing Forums The Ken WordPress Theme website doesn’t work after update

Viewing 7 posts - 1 through 7 (of 7 total)
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  • Edoardo

    Hi,

    i’ve updated my website to the latest version of ken and the website doesn’t work.

    What can i do?

    Let me know,
    Edo.

    Edoardo

    Same issue on another website with the ken theme: http://tonilab25.it/

    Danish Iqbal Support Team

    Hello Edoardo,

     

    When you say the “Website doesn’t work” you mean that the content isn’t showing? Right?

    To debug this issue, could you please allow me to disable the theme/plugins temporarily?

     

    Regards.

    Edoardo

    Hi Danish,

    sure, disable it!

    Danish Iqbal Support Team

    Hello Edoardo,

     

    The issue was happening because of the WP version 5 which removed the default support for jQuery migrate.

    To fix the issue, I installed the https://wordpress.org/plugins/enable-jquery-migrate-helper/ plugin and the site seems to be showing fine now.

    Please check the site and let me know if you see any other issues.

     

    You can use the same plugin to fix your other site too.

     

    Regards.

    Edoardo

    Thank you so much! I’m going to install the plugin in the other website.

    Thank you so much,
    Edo.

    Amir Rather Support Team

    You’re most welcome 🙂

Viewing 7 posts - 1 through 7 (of 7 total)
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