#133554 WP Bakery Editor not available for an admin-user
Jonas Gold 1 month, 2 weeks ago
When I log in all works fine, but when my customer logs in the WP Bakery editor isn’t available.
Is there a setting I’m missing? Why isn’t this working?
JonasMohsin Al-Rabieai Support Team 1 month, 2 weeks ago
I believe it’s kind of a permission issue. I can not see many of your active plugins on your plugins page. I can’t see the WPBakery, Jupiter Donut, and Jupiter Core plugins. (check my screenshot). Is this something you can check? Maybe you are using a Multisite and this user is not super admin or the user roles have been corrupted due to usage of a third-party plugin.
BestsJonas Gold 1 month, 1 week ago
I solved it.
It was an old version of the plugin WP Mediafolder that caused the problem.
JonasAmir Rather Support Team 1 month, 1 week ago
You’re most Jonas 🙂