#135542 WP Bakery gallery (media-modal) not showing content.

Landing Forums Jupiter WordPress Theme WP Bakery gallery (media-modal) not showing content.

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  • Kevin Fleming

    This issue seems to only occur for media attachment UI using media-modal. For instance “single image” element does not show any images. Only the one that was already applied.

    We have confirmed that the problem does not exist in default themes. All plugins outside of jupiter core and donut are disabled. Tested rolling back WP core, tested rolling back Jupiter theme version, tested enabling default jupiter theme (no child). The issue persists:

    Image 2021-11-15 at 11.07.40 AM

    thanks,

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    Amir Rather Support Team
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    Kevin Fleming
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    Kevin Fleming

    Any update?

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    Mohsin Al-Rabieai Support Team
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    Kevin Fleming

    I see that it was working with wp 5.7.4 however when updating back to 5.8.2 or 5.8.1 the problem came back.

    Please take a look as this may be an issue with compatibility with the latest wp updates. I’ve updated o2vapestaging.wpengine.com to 5.8.2 for you to troubleshoot. You should be able to replicate the issue now.

    thanks!

    Kevin Fleming

    Checking in.

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    Nodari Support Team
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