#81515 WPBakery Issues

Landing Forums Jupiter WordPress Theme WPBakery Issues

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Nicole Shearar

    Hi there,

    I am having serious issues with my site: http://www.evolutionstrategies.ca

    The theme is up to date, the php is version 7.3. But the WPBakery Builder will not update to 6.3. I deleted it fully and reinstalled and still have issues.

    This is causing single blog posts not to show up on the site, as can be seen here: http://evolutionstrategies.ca/beginwiththeendinmind/
    The Blog previews show up on the blog page but when you click to read the blog, the page turns up blank. Also, I tried to delete a test draft post from my posts area and I am getting an error message.

    Please assist.

    Danish Iqbal Support Team

    Hello Nicole,

     

    The WPBakery version that is compatible with the theme is not the original version, it is the Artbees modified version and the current version of that is 6.2 which is installed on your site.

    The update notice that you see is from the original developer and you should ignore that because we ourselves release updates for it that are available in Jupiter -> Control Panel -> Required Plugins

     

    I suspect the blog pages not showing is probably happening because of something else.

    To debug this issue further, please allow me to re-install the theme and disable the plugins temporarily?

     

    Regards.

Viewing 2 posts - 1 through 2 (of 2 total)
You must be logged in to reply to this topic. Login